Access to health care in the Basque Country in a simple and uncomplicated way
ACCESS TO HEALTH SERVICES
WITH A HEALTH INSURANCE CARD (TIS)
- Complete access to medical services, prevention, surgery, etc.
- Urgent appointments.
- Use of healthcare cards from other autonomous communities.
WITHOUT A HEALTH INSURANCE CARDS(TIS)
- Services limited to emergencies, pregnancy, and minors.
- Documents required to apply for care.
- Where to go in case of emergency.
How to Obtain the Right to Health care
for people WHO ARE REGISTERED IN THE MUNICIPAL CENSUS
- Requirements according to status (regular or irregular).
- Where to submit the application (Osakidetza centers).
- Addresses and opening hours.
FOR PEOPLE WHO ARE NOT REGISTERED IN THE MUNICIPAL CENSUS
- Alternatives to the register (documentation accepted).
- Deadlines and requirements.
Invoicing and Payments
Steps to cancel invoices:
- Importance of retaining documents.
- Procedure for claimin cancellation.
What happens if I can't pay?
- It does not generate interest or garnishments.
- Right to medical care.
Medicines
Frequently Asked Questions (FAQ)
How to apply for the health card?
It depends on many variables, visit the section “How to get the right to health care.”
What to do in an emergency?
Go to the emergency department of the hospital in your city (At this point, it is the same info as above: they must attend you, say that you don't have the money at the moment and the part that has no legal consequences). As it is in the other section, it is very well explained).
Where to ask for help if I have no resources?
- If you are in Bizkaia
Munduko Medikuak Euskadi
euskadi@medicosdelmundo.org
Phone number: 944 79 03 22
- If you are in Vitoria Gasteiz
Munduko Medikuak Araba
araba@medicosdelmundo.org
Phone number: 653 99 45 67