ACCESS TO HEALTH SERVICES

WITH A HEALTH INSURANCE CARD (TIS)

  • Complete access to medical services, prevention, surgery, etc.
  • Urgent appointments.
  • Use of healthcare cards from other autonomous communities.

WITHOUT A HEALTH INSURANCE CARDS(TIS)

  • Services limited to emergencies, pregnancy, and minors.
  • Documents required to apply for care.
  • Where to go in case of emergency.

How to Obtain the Right to Health care

for people WHO ARE REGISTERED IN THE MUNICIPAL CENSUS

  • Requirements according to status (regular or irregular).
  • Where to submit the application (Osakidetza centers).
  • Addresses and opening hours.

FOR PEOPLE WHO ARE NOT REGISTERED IN THE MUNICIPAL CENSUS

  • Alternatives to the register (documentation accepted).
  • Deadlines and requirements.

Invoicing and Payments

Steps to cancel invoices:

  • Importance of retaining documents.
  • Procedure for claimin cancellation.

What happens if I can't pay?

  • It does not generate interest or garnishments.
  • Right to medical care.

Medicines

With HEALTH ENTITLEMENTS

  • Co-payment and reimbursement in health centres.

Without HEALTH ENTITLEMENTS

  • Aid agencies.

Frequently Asked Questions (FAQ)

How to apply for the health card?

It depends on many variables, visit the section “How to get the right to health care.”

Go to the emergency department of the hospital in your city (At this point, it is the same info as above: they must attend you, say that you don't have the money at the moment and the part that has no legal consequences). As it is in the other section, it is very well explained).

  • If you are in Bizkaia
    Munduko Medikuak Euskadi
    euskadi@medicosdelmundo.org
    Phone number: 944 79 03 22

 

  • If you are in Vitoria Gasteiz
    Munduko Medikuak Araba
    araba@medicosdelmundo.org
    Phone number: 653 99 45 67
en_USEnglish